Customer Testimonials
Booked on line and the process was fast and easy the maintenance was done greatly
Excellent customer service. I will definitely will buy call from this dealer again.. Specially, the Service from Alfonso..
Quick, efficient, friendly, did recall, spared tire and 37k mile service all in one. am very happy about this service.
Awesome fleet commercial dept are miracle workers love it go see Tim he will take care of you
My service for my car took only approx. 2hrs. The service staff are always pleasant and helpful.
Edwin and the team were such amazing help and made the experience easy and enjoyable!
Joe was helpful, Professional and attentive. I was very satisfied with the service and it is why I continue to get my car serviced here.
No cheating with price, clear and fair deal on vehicle! No extra add on top on price
Car was service was completed on time as promised. My service rep kept me informed throughout the process
Service agents are always great and attentive with their customers!! Going above and beyond our needs!
Good experience as always. Take all my cars there. All the service advisers are really cool. Would definitely recommend.
Great professional service, excellence communication, very helpful overall, it could not have been an easier process
I will definitely come back again, my truck was ready to go on time promised.
Alfonso was super helpful and very knowledgeable on what could work for us . Super friendly and willing to work with is . Best car financing experience ever !!
I come from San Bernardino just to continue having my car serviced at Sierra Chevrolet. I have bought 4 vehicles from them and there service to all my vehicles is excellent. I keep going back no matter where I live. There service Dept is always reliable!
Andrew and Nikhil were great. They had the car ready for me. I bought a prior car from the Sierra Monrovia dealerships. Would happily come back again.
Look - the service folks were all great. Front Desk, Jeremy, 100%. Quick service, super polite / friendly, super attentive, super helpful scheduling the Lyft shuttle, etc. I know bonuses / compensation are tied to these ratings so I'm putting 5 stars, but ultimately I wouldn't recommend this service center. The problem is the pricing and overall service quality. Sierra Chevrolet is easily 50% more expensive than even other local Chevrolet dealerships. I typically go to El Camino Real in MPK. They have clear pricing / bundled service specials. Oil change, multi-point inspection, fluid top-off, tire rotation. It cost $156 here, and I've never ...
Sierra Chevrolet of Monrovia always provides the best communication of what is needed for my vehicle.
Muy complacido con el servicio Un trato excelente encontré lo que yo buscaba . El consencionario #1 ❤️
Tanya is always able to quickly and professionally book my car in for a service!
Excellent service, discounts were met and our cars were clean. Service was done in a timely manner
The staff are very professional and friendly. I got the Equinox Activ with ease with no haggling. This is the second time i bought my car here and I highly recommend to get yours at this dealership. Thanks to Edwin, Nicholas and the finance manager!
I can’t thank the team enough at Sierra Chevrolet for what they did in order to get the truck I wanted at phenomenal deal, on top of taking in my trade. This group works hard to make sure you’re happy. 110% would recommend Sierra Chevrolet for your next vehicle. Thank you to Nick Scammacca, Rudy, Nick in F&I and of course Big GM Mike.
My service rep Joe has always been a huge help to me and my husband anytime we bring our car in. He answers our concerns, offer suggestions and on this particular day assisted me with Sunbit app to pay for my service.
Tammy is a rock star. She always goes out of her way to make seamless transitions.
Great customer service.Alfonso Hernandez great sales professional.Very friendly a lot of knowledge. Went through the car and how everything works and let me I can call hem anytime.
Joe Jimenez is the best. He always takes care of my service needs! Thank you!
Andrew was great. It was a positive experience and I really like the truck - Colorado
Professional and courteous service. My vehicle was ready within the estimated time and pick up was quick and easy - even with the terrible construction traffic!
We've had good experience with Sierra Chevrolet since 2017. This time, Alfonzo Hernandez provided friendly, knowledgeable sales service. We told him the model (Equinox EV), features (FWD), and color (light gray) that we wanted. He found it for us and showed us the features as we test drove it. He and Nikhil Ahuja guided us through the leasing process. We happily drove off in our new Equinox EV.
Buying a car was a breeze, i definitely appreciated the professionalism of these folks, i would definitely recommend my friends and family of buying a vehicle with Sierra Chevrolet..
Usually do my car maintenance myself so this was my first time having my car worked on by someone else. They explained what they were charging and did a great job.
They are remodeling, so finding the service department was tricky. However, they still provided great service.
Jeremy was super helpful and courageous. He shared his experience as a volt owner and his Service was quick and efficient.
Awesome staff and quick service. Just wish the construction would finish!! Besides that it would be 5 stars!
Was really short staffed when I got there but acknowledged everyone who came in. Went in order of car not of who just walked in which was nice to see them take people by arrival.
The building is going through some upgrades.But the customers are not pleased with that Overall the service was amazing the sell person was very knowledgeable .and professional .
I purchased my Camaro at Sierra Chevrolet and i always have it serviced there - they do good work. Everyone at the dealership is very friendly to deal with, thanks. Shawn gave me all the time and explanations i wanted - I appreciate that.
The service overall was very amazing and quick with the process. Overall a satisfied customer.
Joe was great. He was very helpful and explained recommendations perfectly. Fast service. Thank you!
Shawn is always Very professional and makes my visits quick and easy. Will recommend to anyone to come.
Joe is the best service advisor. I come from San Bernardino just to get my car serviced at Sierra Chevrolet. They have always been my place to go to for my cars. I have been coming to Joe for many years now 3 cars worth.
Jeremey helped me out on a silverado I had issues with. He was very helpful, efficient, and answered all my questions accordingly.
Shawn, associate assigned to me gave an excellent and very satisfied customer service, deserved a 5 star ratings
Excellent customer service. Genuine employees that care about the consumer and try to give the best deal.
Marvin was super helpful, answered any question I had. Highly recommended him and his service
Great customer service and quick turnaround. Great service and will return for continued service of my car.
The dealer was in a good location and easy to find. A bit far from my house but closer to my office. They had a good selection of Bolts and new cars as well. They were going through remodeling and I’m sure they will have a spectacular showroom when completed.
The dealership is v professional who would help you in every manner to give you good deal. Thank you team !!!
Never a bad experience when I go to Sierra Chevrolet. Staff is always great! 10/10 would always recommend
The dealership helped me to get the repair done on time. The repair was done right.
Great service and the transaction was quick and easy. Andrew Lisk did a great job!
I had an outstanding experience working with Tammy Ranville, the Commercial Vehicle Sales Representative at Sierra Chevrolet of Monrovia. Tammy went above and beyond to secure the ideal 2023 stake-bed vehicle for the Monrovia Unified School District Food Services Department. Her commitment to finding the best deal and her thorough research to locate the right model were truly remarkable. Tammy provided top-notch customer service; she was knowledgeable, responsive, and patient throughout the process, ensuring that every detail was handled professionally and efficiently. Thanks to her, I felt completely confident in my purchase and am thrilled with the quality and service I ...
My car had an issue with the battery that was on warranty and they fixed it without any problems
Service was very good and delivered on time as promised. Building construction was a bit inconvenient.
Great service from the sales dept Tammy & Jack always makes it a pleasure that’s why ive been doing business with Sierra for 24 years. Thank you
Got my car quick n easy thanks to work of Andrew and Elliot
good service and good communication. Service was prompt and I was notified about my car being done in a timely manner.
Took my Silverado for a diagnostic there service is great when it’s time for maintenance or simply an oil change or any work that needs to be done Chevy gots you covered you can count on reliable service…
Quick, friendly and professional service. So, highly recommend leasing or buying a car with SIERRA CHEVROLET OF MONROVIA.
I always come to this dealership for service for my chevy truck and everything has always been great, all the service people are very helpful but Tanya is my first choice because she is very respondsive and gets things done
Overall great customer service!
Good service,fast,nice people. Good, good, good,good, great service,good. Good job,good.
Quick repair to my vehicle and friendly staff. I will return for future service work.
Jeremy is so awesome! I have been dealing with him since last year, and I love working with him when dealing with my car. He is so sweet and nice. Great job, Sierra Chevrolet, for hiring him! 😊
Shawn is the one who has been helping me from the start, & i will say I’ve always been impressed by his performance always gets the job done fast i highly recommend Shawn.
Marvin is amazing. He was thorough and communicated well with me. he made sure to let me know what was going on at every avenue and contacted me to let me know my car was ready. when I showed up to pick up my car, the paperwork was already completed all I. Needed to do was sign it and he handed me my keys. It was the easiest process I had ever had with sierra chevrolet. i would definitely take my car there again.Only if I could deal with Marvin every time.
Reliable, convenient, knowledgeable helpful representatives, customer service is excellent, quality, very nice facility and would recommend this place to people I know looking to purchase a vehicle.
They were fast and polite, and gave a lot of detail about what would happen to y truck
Always helpful whenever I take my car to her. Thank you for all the help.
Marvin is the best dealership service writer I have ever have experienced! He is knowledgeable and concerned with your happiness with your vehicle! He follows up and ensures that all is good and solved. On a personal level Marvin goes the extra mile to connect with you to make the experience rewarding. I enjoy talking with him about my vehicle and also weekend plans. I could go to a closer dealership for my service needs, that is not currently under construction (as Sierra Chevrolet of Monrovia is), but for all that Marvin and this dealership provides, it is worth the ...
Thank you Alfonso and the management team of Sierra Chevrolet of Monrovia for helping to get us the exact car we were looking for and meeting all of our terms. Great experience in the purchasing office for a family with a toddler.
Great service and quick to get you a new car and willing to listen to your situation.
We're slowly getting there! Learning alot and falling in love with it each day
They were quickly able to find me the right car at the right price! Highly recommend
An immediate repair was needed on my Chevy Bolt. Without an appointment I went to Sierra Chevrolet and was immediately assisted in the service department by Tanya. She listened, addressed my concerns and had an associate take my car to assess the problem. The car would need to be kept and Tanya arranged for a Lyft, at their expense, to get me home. It was later determined that my car would need to be kept several days and Tanya arranged for a rental car. This dealership’s customer service is taken very seriously. From beginning to end I was treated ...
Tanya was a peach, service got done on she called me, like she said. Might have given a five star rating if they would have washed my truck.
Best customer service and support, on time with repairs and call backs, walk in with out appointment well coming
Thank you Jeremy Secina! Jeremy was a great advisor and I would definitely recommend his services.
Chris was very proffessional and gave me the best deal out of all the other dealerships. Thank you again.
I would recommend this dealership to anyone. Nick was our salesman. He was polite, no nonsense, knowledgeable on vehicle details, and to the point. Everything he promised was delivered. He followed up when the vehicle we were interested became in stock.
I had a great service they where trying and trying to get me approve and I got approve i am happy with the service
Shawn from Service Department goes above and beyond to help and support customer needs. I’m beyond thankful for his help and advice given for my truck.
Work with Jayleen! She is the best salesperson and so kind! Thankyou girl on my new TAHOE!!!! Payment only 650$!!!!!
Great experience. Tammy and Jack were great with their customer service very friendly and informative.
Great experience in the service department and took care of me as a walk-in with no appointment. I’ll definitely go back here.
Andrew was truly helpful and able to find me the right vehicle for my need.He was very professional during my visit and made sure all my questions were answered. This was probably my most sress-free car buying experience.
The people were very nice, the only thing I hoped to get was a car wash with service.
Great customer service. Tanya is very professional. This was my second time at this location.
Really was a bad experience with sale and the defective truck I was sold. The bright spot for me was dealing with Jacob North the service manager. He was a very understanding and communicated with me throughout the process. Thank you, Jacob!!!!
very good will return when needed keep up the good work nice and clean area
They were pretty nice I liked how I was treated and good service thank you
Very professional! Always so helpful with any issues and always respectful towards clients …nice girl
Good customer service and friendly staff. They helped me with a problem that my vehicle had and they had me on my way in no time.
Amazing service whenever we take out cars in to get serviced. With our crazy schedules, we appreciate the reminders of when our cars are due for service. They are very efficient. Was very happy with Shawn at the service for helping us during this visit
The staff at Sierra Chevrolet of Monrovia gave me excellenct service, communication and explanantions of what my tahoe needed work on now and in the future.
Christopher and Luis were professional and communicative! Courteous and accommodating. Nick in finance was a solid guy and explained everything clearly!