Customer Testimonials
Great service plenty of options and good information sales reps are very knowledgeable and helpful .. over all great experience
Sales person SAM ALFAI was by far the best! I have ever experienced in purchasing a vehicle
I live the fast friendly service here. I only take my trax to Sierra Chevrolet.
Very professional and knowledgeable on his field.Thank you!
Alfonso Hernandez was a great sales person. Took good care off us and was not annoying
John Twiford, whom I did not know before yesterday's visit, provided excellent (and friendly) service. He went over the work to be done, called and/or texted when we needed to change the plan, and kept me fully informed as to the time the car would be ready. Superior work.
Have the car I was looking for, excellent service, easy buying process, salesperson is very nice
Elliott gave us a world-class sales experience. I recommend him 1000% Chevy wasn’t my first choice, but he helped me realize it was the best choice. Will be back for sure!!
* 20 days ago I had such a good experience buying my car at Sierra Chevrolet. All The staff is very friendly. Cristian and George ( my sales guys) respected my budget concerns. I never felt pressured. The whole team made me feel welcome and willing to help me get the best deal. I would definitely bring a family member or friend here to purchase a car. I will be a returning customer. Thank you to the team at Sierra Chevrolet and Thank you to Mike Hoffman for a great experience!
My advisor Tanya is a hardworking multi-tasker who makes sure everything is taken care of in a timely manner even when there is a long line of customers. She handles hectic situations with grace and a sense of humor. She lets me see all my options before moving forward and I appreciate that. The discount and complementary car wash I get here is much appreciated too. Thank you Tanya and thank you Sierra Chevy!
Great service. Tanya Ruiz is terrific Very knowledgeable & great at communication. She was kept me informed throughout the process. A super person to work with.
I had multiple maintenance issues with my Chevrolet Malibu and the service department staff was able to handle everything in a timely manner. Great communication with me throughout the process.
Very helpful and quick service. John Twiford goes beyond expectations and always keeps you updated
John Twiford is the best. He was professional and knowledgeable. More than that he was kind and honest. He was a joy to work with. I am very pleased with his level of service.
Richard Avezov has been very helpful and we are super happy with our new car.
Took my truck in for service, Jeremy helped me out and was very helpful and very communicative throughout my visit. Highly recommend Sierra Chevrolet Service for any service needs!
Jeremy Cesena helped me with the many services my vehicle required after 100k miles - everything completed within a day. He is a great communicator and very friendly. I would recommend inquiring for Jeremy’s services when you visit Sierra Chevrolet.
We were very happy with the service and attention that we got from Sam Alfi at Sierra Chevrolet. He definitely earn our repeat business next time we are in the market for another Chevy!
I had such a good experience buying my car at Sierra Chevrolet. All The staff is very friendly. Cristian,and George ( my sales guys) respected my budget concerns. I never felt pressured. The whole team made me feel welcome and willing to help me get the best deal. I would definitely bring a family member or friend here to purchase a car. I will be a returning customer. Thank you to the team at Sierra Chevrolet and Thank you to Mike Hoffman for a great experience!
Sierra, oh Sierra its huh... huh Denali with encryption edison all over the web .
I recently took my car in for servicing, and I had a great experience overall. My service advisor, John Twiford was professional, knowledgeable, and honest/fair in his recommendations for what my car needed. I was able to get timely updates during the servicing process about the status of my repairs, and he made sure, that the work I had done made sense for my car based on it's age and mileage. Often, you go to the dealer thinking they are going to recommend services you don't really need, and you're going to get over charged because ...
Tanya was helping me and was very polite and friendly.They did diagnose everything very thoroughly so I was happy about that.They have fast and friendly service there.
Our company was in search of a van for many months. We finally found one available at Sierra Chevy. Denise was very helpful, and guided us through the process with ease. Thank you Denise!
Alfonso was a very proactive salesperson. He not only reached out to me and answered my questions promptly, but he also followed up with during a time when the market for EVs was very aggressive. I appreciate his efforts and expedient professionalism and I look forward to doing business again with him at Sierra.
The pleasure is always very pleasant and professional Thank you for your great service Dora
Great experience excellent customer service from Abraham went in at appt time and left feeling confident thanks for Lyft to and from I do appreciate that. Thank you
Very good thank you
Fast and honest service advisors. Everyone here works with quality and with integrity. If you're concerned about the service cost, then Sierra Honda service advisors will try their best to work out a fair service for your car repair.
I enjoy my experience with Chevy , it was very easy to communicate and understand the detail on the vehicle. I am very Richard Avezov please with help, he made us feel welcome and he’s very helpful during the time.
I am very please with Denise Truex help, she really made us feel welcome and she’s very helpful all the time.
We got a great deal at Sierra Chevrolet. We will recommend the dealership to our friends.
Tanya Ruiz was the service advisor that helped us out. She made sure she helped us as fast as she could and moved quickly so our vehicle can be repaired. We were on a family vacation on our way back to our hometown and our vehicle started giving us mechanical problems. We were super worried and Tanya made everything easier for us and made sure we were taken care of. I would also like to thank the tech(4028) who worked on my 2021 Tahoe. Thanks to everyone who worked on helping us out may God bless you all 🙏🏻 Keep up with ...
Service was done promptly and thoroughly. Great job! Richard was my salesman. He showed me two vehicles. This dealership was completely worthless. The salesman was extremely helpful and even came in on his day off to finalize the deal after holding the car for me. In addition the financial person Jacqueline was extremely professional and worked with me to help with all the paperwork.
Friendly staff. Prompt service.
Sam Alfi has done a wonderful job at ensuring my buying process (out of state) was wonderful. Moreover, along with the finance team, they were able to get me through the whole process in about an hour (which is much better than other dealers I've dealt with). Anytime I have questions, he's been available to answer them, too. If you're looking for a salesperson to make the buying process easy for you, please ask for Sam.
Three generations of my family have been purchasing cars from Sierra Chevrolet. Great service!
(Translated by Google) From the best the best (Original) De lo mejor lo mejor
Walked in for service and was greeted and the service advisor listened and was attentive to my service needs. Service was done promptly and thoroughly. Great job everyone!
Mark and Andrew our salesmen were awesome! They took their time with us and really gave us excellent service! We appreciate everything that they did for us! Thank you for a great experience! ❤️
Jeremy took care of my warranty issues like a pro! I would recommend this dealership because of staff like Jeremy Cesena (Service Dept.) & Douglas Sievertson (Sales Department)
Went to the dealership, was looking for a Chevy Bolt and Mark and Dana got me to where I needed to be regarding payment that worked for me. Mark was always communicative even prior to my arrival!
Parts department is really helpful and polite. I called in for some part number references and Patrick when out of his way to dig into some part fitments for me. Really great service and will definitely give them my business when possible.
Jeremy was helpful he mentioned what my car needed as for the services . Have nothing negative to say about my visit !!
Let the paint shine from the sun.
Tanya in service was delightful. She was personable and professional. Ricky and his team were also very impressive. We got into a mishap (ran over a parking stop with our Volt we had just purchased). We were scared we did major damage to the undercarriage of the car but all that happened was the liner was ripped off and we got a cosmetic gash on the floor pan. Your team understood That we wanted to take the car to 40 year friends of ours from church that own a body shop. The Sierra Chevy team was more than cordial facilitating the ...
Great
Excellent customer service
Elliot the sales rep made the purchase experience easy and great. He was always attentive and communicative. He made me and my wife feel well taken care off. Thank you.
Amazing treatment. Alfonso and his team were able to get me into the car I wanted and helped all the way through the process! Would definitely recommend purchasing your next car here first!
Service Manager John goes above and beyond for his customers. I have followed him at the many dealers he has worked with and I only trust my car under his care.
Sam Alfi Was my salesman. He showed me two vehicles. I took the second. We had to negotiate just a little bit. But agreed somewhere in the middle. He was very pleasant. He was very knowledgeable about what was on the lot. He offered additional tips and assistance about the computer dashboard. ( I don’t know what to call it) But did that after everything was signed and sealed. AND fillled the gas tank ! Previous trade-ins have taken multiple visits. Not with Sam. Highly recommended!!!
Very polite and helpful answered all questions I had
Both Abraham Tovar and Joe Jimenez are great service persons. Don’t let them go .
The salesman Elliott was extremely helpful and even came in on his day off to finalize the deal after holding the car for a week for me since I live out of town. In addition the financial person Jacqueline was extremely professional and worked with my credit union to help with all the paperwork
Sam Alfi helped us get into our new Bolt. Drove from quite far away, but he abd the whole team professional, friendly and easy to work with. No hidden costs or gimmics in which we truly appreciated. A couple of minor hiccups do to circumstances out of their control which was made up with exceptional customer service. Will keep them in mind for any future purchases with Chevrolet cars/trucks. Have continued to support us with help getting to know our new car! Thank you Mr. Alfi.
Abraham Tovar is a great representative and has amazing customer service skills. Thank you, so much!
Great dealership. All the staff were helpful and very polite. Would definitely recommend for your next lease or purchase!
I brought my vehicle into Sierra Chevrolet for service and couldn’t be happier with the customer service I received. From the moment I walked in, I was greeted by Joe, a friendly and knowledgeable staff member. Joe informed me of all the options for my service and even let me know about a rideshare program they have where someone could pick me up and drop me off while I was waiting for my car. The service went much faster than I had expected and I’m happy to say I’m back out driving my car. At the end ...
Tanya Ruiz was very helpful explaining how the process would and what was being done.
Ernesto was super friendly and efficient! He made my oil change experience run smoothly. I also really appreciated the car wash he threw in as well. Thanks again!!
I really enjoyed my experience with them. They were welcoming and honest. Would recommend to others
Excellent service, very attentive to my needs. Abraham Tovar was very helpful. Will definitely come back for service needs.
Great customer service. Ernesto was very helpful and easy to talk, best service advisor.
Excellent customer service and my truck problem was fixed in a reasonable time and return it washed and clean
Abraham Tovar III has helped me with my service needs twice now and he is thorough and follows up in a timely manner. Thank you
Sierra Chevrolet was easy to work with and had quick responses from them online. Always came back with the correct information and kept me informed.
Thank you for the time and help given to me by Sierra Chevrolet Personnel in Monrovia. I got the 2022 Chevrolet Equinox LT that I like. Excellent Job and Service. GOD Bless and Loves Us All.
It was a great experience coming to Sierra Chevrolet. The sales representative Christopher Parra and I negotiated without too much haggle in which I was very satisfy. Thank You!
Sierra Chevrolet got me and my wife the vehicle that we wanted at the best price. The customer service provided by our salesman Richard Avezov was first class. I will definitely buy another car from Sierra Chevrolet. Very honest dealership.
Second car I bought from here. Easy , reliable and dependable to work with. Will go back and work with again.
John Twiford showed exceptional customer service and I’m so happy I finally found a place who truly shows integrity. Thank you to everyone who serviced my truck! It’s in great condition and I look forward to going back next time I need my Truck serviced.
I purchased my 2017 Volt and had it serviced at this dealership ever since. They are explain everything thoroughly and keep me posted as the car is being serviced. My service manage, Abraham Tovar, is very nice and knowledgeable.
The manager John T. really took care of me. It's funny because I'm not used to getting car service like this, but there's something special about him and his team. They really care about the consumer and I'm grateful!
My husband and I have gone to a handful of dealership trying to find a Suburban and none of those dealership could compare to Sierra Chevrolet. We had the pleasure with working with Andrew Lisk and Richard Avezov. Both provided great customer service and were very knowledgeable about the vehicle. The car purchasing process went smoothly. We are very satisfied with how well we were taken care of and will highly recommend this dealership to our friends and family.
There were some problems with the recall repair that were not (totally) the fault of the service dept. (Their forklift broke down) The return was delayed but you did arrange a courtesy rental for me. Jade, in rentals, at the Dodge dealership, went out of her way to help me. My cell phone fell out of my pocket and she went back to the Dodge dealership to retrieve it and brought it back to me at the Chevy dealer. Kudos to Jade!!!
Douglas Sievertson Was a very good to us and very respectful and very polite and helped me and my wife with everything we were looking for
I love Sierra Chevrolet! Every car I’ve ever had, I have gone to Sierra. I go to Sierra for Service, Accessories, everything 🙂 Highly recommend!
Joe is always a great help every time I need my car serviced. He was efficient, friendly & made sure everything my car needed was taken care of. Thanks Joe, until next time!
Your service reps are always so helpful with answering questions. They get the work done and I never have a problem.
Always the attention and service is the best
My experience buying was great, it was pleasant, the Sierra team was nice courteous and attentive to fulfill my vehicle needs. This is my 2nd purchase from the Chevrolet store. Thank you
Took car for oil change no hassle at all customers service was great everything as promised even got a ride to and from work Thanks Chevrolet service department did excellent job!
Great customer service from both. Salesman and finance person, plus a lot of inventory to choose from, I bought a truck and i am very pleased with my purchase
Ryan and his coworkers are the best Chevy dealership in Southern California I have been in this business over 42 years have dealt with bunch of all the dealerships in town but never come crossed anyone Uno's take care of the customers regardless of Retail or shop customers like me at Midas in Monrovia I wish I could give him more than five stars but like I said these guys are the best thank you again for all your help getting the parts on time for me:)pj
Doug has been great helping out with any follow up questions after the purchase. He was also very helpful on the front end. Did not hesitate to answer any questions i had since the truck I was looking at had not arrived to the dealership.
Staff was very friendly and helpful.
I'm very satisfied with make business with you. Especially wants to thank to Karen for her special attention she did the best work to get me the best deal for my purchase and the financial gay Steve did a great job explaining everything on the purchase contract. You a excellent team I never experienced a attention like these in other's dealers. Thank you
I needed a car fast ... i was in and out in 2 hours.. Great service . Thank You
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